Privacy Policy
Your trust is important to us. This policy outlines how Indigo Aura collects, uses, and protects your personal information.
1. Information We Collect
We collect various types of information to provide and improve our services to you:
- Personal Identification Information: Name, email address, phone number, physical address, and birth details (date, time, location) for astrological services.
- Usage Data: Information on how the service is accessed and used, including your computer’s Internet Protocol (IP) address, browser type, browser version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
- Transaction Data: Details of products/services you have purchased from us and payment details. We do not store full credit card numbers; these are processed securely by our payment partners.
- Communication Data: Records of communications with us, such as inquiries, feedback, and support requests.
2. How We Use Your Information
Indigo Aura uses the collected data for various purposes:
- To provide and maintain our services, including custom astrological chart interpretations and pigment production.
- To personalize your experience and tailor our services to your specific needs.
- To process your transactions and manage your orders.
- To communicate with you about your services, orders, and promotional offers.
- To improve our website and services based on your feedback and usage patterns.
- To detect, prevent, and address technical issues.
- To fulfill our legal obligations.
3. Sharing Your Data
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties without your explicit consent, except in the following circumstances:
- Service Providers: We may share your data with trusted third-party service providers who assist us in operating our website, conducting our business, or serving our users (e.g., payment processors, web hosting, email service providers). These parties are contractually obligated to keep your information confidential.
- Legal Requirements: We may disclose your personal data in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend the rights or property of Indigo Aura, prevent or investigate possible wrongdoing in connection with the Service, protect the personal safety of users of the Service or the public, or protect against legal liability.
4. Data Security
The security of your data is paramount to us. We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. These include:
- Secure Socket Layer (SSL) technology for all sensitive data transmission.
- Encrypted databases and secure servers.
- Regular security audits and updates.
While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security. No method of transmission over the Internet, or method of electronic storage is 100% secure.
5. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data:
- The right to access – You have the right to request copies of your personal data.
- The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us at info@indigoaura.com.
6. Cookies
We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "last updated" date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Last updated: October 26, 2023